Contact Sara

Have questions or feedback? I'd love to hear from you! Feel free to reach out via email. Your input is valuable as I strive to enhance your experience.

FAQS

What is a Fractional COO?

As your Fractional COO, I focus on optimizing your business operations, processes, and systems, allowing you to step away from the day-to-day tasks that drain your time. By clarifying your vision, identifying roadblocks, and streamlining your workflows, I ensure stable growth and efficient execution of your business strategies.

With my expertise, you receive executive-level leadership without the cost of a full-time COO, giving you the peace of mind to focus on your strengths and grow your business with confidence.

I guide your business through three key stages: first, by deeply understanding your goals and operational needs; second, by integrating strategic solutions and optimizing systems for maximum efficiency and quick wins; and third, by continuously refining processes to enhance productivity and solve bottlenecks.

As a cost-effective solution, I bring the experience of a full-time COO without the commitment of a full-time salary, helping your small business scale, improve operations, and overcome the growing pains of business expansion.

See "What does an OBM do" - I'll do all of that too!

What does an Online Business Manager (OBM) do?

Generally, an Online Business Manager (OBM) focuses on several key areas:

  • Project Management

  • Operations Management

  • People Management

  • Metrics Management

  • Pipeline Enhancements

Depending on your needs, an OBM can be deeply involved in the daily operations or the broader strategic vision of your business.

I specialize in revising or creating new workflows, SOPs, and dashboards. I can unwind the "spaghetti" of an existing business' operations and create efficiencies that reduce the time you spend on administrative tasks and get you back to the parts of the business you love.

We will foster a working relationship based on how you like to work and what you need off your plate! Those targets look different for everybody and my flexible approach helps cover a variety of your needs.

What is a VIP day?

VIP days are 4 or 8 hour blocks of time dedicated to a single task. This gives clients a chance to reserve a solid day/time to move a project forward with VA-level tasks. VIP days are usually only offered to existing OBM clients on an as-needed basis.

I occasionally offer VIP days to new clients. Email me to see if I have spots available.

Frequently requested tasks:

  • System setup (Project Management software, Quick Books, CRM, Automations, etc.)

  • Inbox cleanup and management

  • Calendar cleanup and management

  • Workflow building

  • Canva organization

  • Template building

  • Transcriptions/captions – videos, podcast episodes, audio

  • Contact list organization

  • LinkedIn job postings & applicant reviews

  • Need something else? - Just ask! If it's in my wheelhouse, I'll be happy to tackle it for you.

What's the difference between an OBM and a Virtual Assistant (VA)?

VAs are task-oriented and focus on administrative and support tasks.

OBMs are more strategic, overseeing business operations and managing teams to ensure business goals are met.

Click here for a detailed breakdown of VA vs. OBM responsibilities.

Do you offer legal mediation services?

I do not offer legal mediation services, as I am not an attorney or lawyer. Instead, I specialize in interpersonal conflict resolution and partnership alignment, focusing on improving communication and collaboration within your team or business.

My services are designed to help business owners and their teams navigate conflicts, build stronger relationships, and achieve greater alignment on goals, which ultimately drives growth and success.

While legal mediation focuses on formal legal disputes, my approach is centered on resolving business-related challenges and fostering positive, productive partnerships.

What are ADHD strategy sessions? How do they work?

This program starts off with two, no-pressure, 90-minute sessions designed to address specific aspects of overwhelm and distraction. First, you'll do a "brain dump" where you let your thoughts, feelings, fears, to-do lists, ideas, dreams, and goals spill out freely. Then, we'll get organized. From identifying (emotional) triggers to implementing practical solutions, we will walk through every step of the process together. 

The key is to put strategies in place and keep reworking them to work for YOU as life unfolds. I offer weekly, monthly, and quarterly packages to help you stay motivated and accountable. 🤝

I don't have ADHD. Can you still help me?

Absolutely. Modern society sets us up for stress and teaches that the answer lies in simply “hustling harder.” But guess what? That’s a classic recipe for burnout. And nobody’s living their best lives while they’re burnt out, exhausted, and mad at themselves about it. ADHD certainly exacerbates these problems, but folks with an ADHD diagnosis are not the only ones who benefit from my help.

My strategies are personalized to YOU and your unique circumstances. No two clients have the exact same needs. Your own needs might even be different from week to week – and that’s ok! Just like a makeup kit, tackle box, or spice cabinet - we’ll stock your toolbox over time with exactly what you need to get the job done.  

Strolling Sage Logo. Online Business Management OBM ADHD Coach